FAQ

We provide a wide range of equipment including ventilators, defibrillators, patient monitors, CPAP/NIV devices, ambulance solutions, and educational training tools. We also support both purchase and rental options.

Yes, we offer flexible rental plans for hospitals, clinics, and home care settings. Rental durations can be weekly, monthly, or custom depending on your needs. Please fill out our rental inquiry form to get started.

Absolutely. We provide hands-on training sessions for clinical teams, including equipment setup, usage, and troubleshooting. You can schedule a training session through our “Book Training” form.

Standard requests are typically processed within 1–3 business days. Urgent requests can be expedited based on availability. Our team will contact you to confirm and arrange delivery or pickup.

Please report any issues to us within 24 hours of delivery by emailing info@veroluxmedical.co.bw. We’ll assess the situation and arrange for a replacement, service visit, or refund as needed.